Samsung Technology Expert

Location: Mississauga, ON
Deadline: March 30, 2018

IF YOU WANT TO WORK WITH EXCITING, CUTTING EDGE PRODUCTS AND HAVE A PASSION FOR THE SAMSUNG BRAND, THEN THIS IS THE ROLE FOR YOU.

THIS IS A UNIQUE OPPORTUNITY TO REPRESENT kubik AND WORK DIRECTLY WITH OUR CLIENT AT THE FLAGSHIP SAMSUNG EXPERIENCE STORE AT THE TORONTO EATON CENTRE. YOU WILL BE IN CHARGE OF ENSURING ALL SAMSUNG PRODUCTS AND SECURITY SYSTEMS ARE FUNCTIONAL AND IN FULL WORKING ORDER TO SUPPORT THE IN-STORE CUSTOMER EXPERIENCE

WHAT YOU WILL BE DOING:

• Repair, replace or correct any defective devices and security components

• Maintain an accurate demo device and security component inventory

• Troubleshoot any issues with InVue Access Management software, room booking software and security systems

• In conjunction with Samsung merchandising team and third party vendors, ensure all digital signage is operational and up to date

• Conduct daily audits of IT functionality in the store, resolving any issues as required

• Coordinate and facilitate all IT/AV requirements for in-store events

• Maintain VR chair and VR stand up zone experience

• Occasional travel to Samsung Experience Stores at Yorkdale and Sherway Gardens

 

ABOUT YOU:

• Post-secondary education

• Industry courses or certification from IT/AV vendors (e.g., AMX, Cisco, Crestron, Extron or Samsung)

• Strong understanding of Windows 7 and Microsoft Office

• Advanced knowledge in Samsung products and ecosystem

• AV and IP network knowledge

• 5 + years of experience in IT/AV support

• 2 + years of experience with retail IT/AV maintenance

• Able to work with minimal supervision and manage all required tasks

 

DAYS/HOURS OF WORK:

Tuesday to Saturday, 9:00 to 5:00 with flexibility for extended hours for in-store events.

 

To learn more about the Samsung Experience Store visit us at www.samsung.com/ca/ses/

To learn more visit us at www.thinkubik.com

To apply, please send your resume to careers@thinkubik.com

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. Please send all inquiries regarding accommodations to careers@thinkubik.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted.

Apply

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