IT Specialist

Location: Mississauga, ON
Deadline: January 8, 2018

WE ARE LOOKING FOR AN IT SPECIALIST. THIS IS A UNIQUE OPPORTUNITY TO REPRESENT kubik AND WORK DIRECTLY WITH OUR CLIENT AT THE FLAGSHIP SAMSUNG EXPERIENCE STORE AT THE TORONTO EATON CENTRE. THIS ROLE WORKS WITH SAMSUNG MANAGEMENT AND MULTIPLE THIRD PARTY VENDORS. THE SUCCESSFUL CANDIDATE MUST BE ABLE TO WORK WITH MINIMAL SUPERVISION AND MANAGE ALL REQUIRED TASKS.

ABOUT THE ROLE:

• Ensure all Samsung demo devices and security systems are functional and in full working order

• Repair, replace or correct any defective devices and security components

• Maintain accurate demo device and security component inventory

• Maintain and resolve any issues with InVue Access Management software, room booking software and security systems

• In conjunction with Samsung merchandising team and third party vendors, ensure all digital signage is operational and up to date

• Work closely with Samsung service team and third party vendors on servicing of defective products

• Conduct daily audits of IT functionality in the store, resolving any issues as required

• Maintain IT functionality of the Personalization zone

• Ensure the Service cueing system is operational at all times

• Coordinate and facilitate all IT requirements for in-store special events

• Coordinate all IT/AV upgrades

• Maintain VR chair and VR stand up zone experiences

• Occasional travel to Samsung Experience Stores at Yorkdale and Sherway Gardens

 

EDUCATION:

• Post-secondary education in Information Technology

• Industry courses or certification from IT/AV vendors (e.g., AMX, Cisco, Crestron, Extron or Samsung)

• Infocomm Industry courses or Certified Technology Specialist

• BICSI courses or RCDD designation

 

REQUIRED EXPERIENCE AND KNOWLEDGE:

• Strong understanding of Windows 7 and Microsoft Office

• Advanced knowledge in Samsung products and ecosystem

• AV and IP network knowledge

• 5+ years of experience in IT/AV support

• 2+ years of experience with retail IT/AV maintenance

 

DAYS/HOURS OF WORK:

Tuesday to Saturday, 9:00 to 5:00 with flexibility for extended hours for in-store events.

 

To learn more about the Samsung Experience Store visit us at www.samsung.com/ca/ses/

To learn more visit us at www.thinkubik.com

To apply, please send your resume to careers@thinkubik.com

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. Please send all inquiries regarding accommodations to careers@thinkubik.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted.

Apply

Stay connected

Keep up to date with posts, updates, photos and videos… Subscribe below to stay connected.
View Privacy Policy.

Do you think kubik?

We are always considering talented people. Please submit your CV online, even if there is not a job opening at this time.

Whether you are looking for an opportunity right now or you want to be alerted to roles that fit your skill set and ambitions, send us your CV today and we will contact you if any suitable vacancies arise.

We regret we cannot reply to every applicant individually.

Simply complete our short form and upload your CV in .PDF format.

  • This field is for validation purposes and should be left unchanged.

kubik is an equal opportunity workplace, and will provide accommodations for applicants with disabilities. If you would like to request accessible information/communications please contact: info@thinkubik.com.